NHS Lothian is committed to improving the services it provides for patients and their families. As part of this commitment, we are keen to hear from you about your experience of our services. If you would like to tell us about this, please use the links below:

• I would like to give a compliment
• I would like to raise a concern
• I would like to make a complaint

We will respond to everyone who provides contact details. We cannot promise to do everything you suggest, but we will do what we can to improve your experience of our services.

The NHS Lothian Complaints Team is based at:

WaverleyGate
2 – 4 Waterloo Place
Edinburgh
EH1 3EG

Telephone: 0131 536 3370

Email: complaints.team@nhslothian.scot.nhs.uk