Supporting you to make a complaint

Patient Advice and Support Service

 


The Patient Advice and Support Service (PASS) can provide advice and support to people wanting to raise a complaint. If you have any comments or complaints about the treatment you have received in hospital, from your GP, dentist, nurse or any other part of the NHS, PASS may be able to help you. This service is free and confidential to everyone within the Lothians.
 
Patients, carers and relatives can obtain support by contacting their local Citizens Advice Bureau. Find your local bureau here.
 
Further details about the service can be found at: www.cas.org.uk\patientadvice

 

Useful links

Health Rights Information Scotland:
www.hris.org.uk   

 

Scottish Public Services Ombudsman:
www.spso.org.uk

 

 

 

Last Reviewed: 19/04/2012
Due to be Reviewed: 19/04/2013