Supporting you to make a complaint
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Patient Advice and Support Service

The Patient Advice and Support Service (PASS) can provide advice and support to people wanting to raise a complaint. If you have any comments or complaints about the treatment you have received in hospital, from your GP, dentist, nurse or any other part of the NHS, PASS may be able to help you. This service is free and confidential to everyone within the Lothians.
Useful links
Health Rights Information Scotland:
www.hris.org.uk
Scottish Public Services Ombudsman:
www.spso.org.uk
Last Reviewed: 19/04/2012
Due to be Reviewed: 19/04/2013